Competencies

IN support of our solutions driven approach we have established competencies, steering solutions from concept through to implementation. The key elements of our competencies are proven methodologies and, the skills and expertise of ICT professionals. Our team of ICT architects, project managers and systems engineers are highly skilled in their individual areas of expertise. We have employed standard methodologies for most of its competencies. These methodologies are continually being improved, with research and on-going projects that we undertake. However, our methodologies are adapted to suite the client’s requirements and this is agreed on before commencement of any work.

Business Systems Analysis

Focusing on business applications, assessing the needs and requirements of key end-users, with a view to providing ICT solutions. The analysis process is driven by an agreed methodology. The Business analysis is the process of obtaining requirements for the implementation of an ICT solution within a business domain, the output of which can be e.g. RFP, or a requirements document for customized solution. Our systems analysts focus on the technical implementation of the solution.

Programme & Project Management

Our standard project management methodology is ICT specific. It incorporates many aspects of the ISO standards approach and Prince II Methodology. It can be tailored to suite the clients’ needs.

Microsoft Certified Professionals

Specialists trained and skilled in the design, implementation and management of Microsoft system software across LAN’s, and WAN’s.

Enterprise Solutions Architecture

The focus is on developing ICT solutions across the enterprise, taking into account an ICT strategy, derived from business needs. The process starts at a conceptual level, and devolves into technical architectures, within business domains. The purpose of architectures is to address business process functionality, enterprise information needs, enterprise system integration, enterprise network and communications needs, application technical organization.

System Integration

Successful implementation of new technology requires complete understanding of integration methodologies to maximise application of existing systems. Lantech Systems assists its clients in mapping system integration strategies to ensure smooth transition to new ICT environments. Key focus areas:

SLA Focus Areas

Comprehensive Desktop and Server Support Services | Outsourcing Contracts
Routine Maintenance, Repairs and Upgrades | Database Administration
Network Management | Web Development and Internet Support
Call Centre Management and Computer Operations | Storage Systems and Back-ups | End-user training | Customer Service Management | Disaster Recovery Systems

Strategic Advisory Capabilities

Through its ICT Consulting arm, Lantech Systems is able to provide ad hoc strategic advisory services to various clients in Government and private sector. These services cut across enterprise strategic analysis, choice and implementation.
Some of the key advisory focus areas:
Developing Strategic ICT Plans including Master Systems Plans (MSP), Implementation & Project Plans.
Developing project performance measurement | Executive Account Management models
Developing co/outsourcing models | Management of Transformation in ICT environment
Developing Change management models | Diversity management in ICT environment
Developing Public Private Partnership (PPP) models within ICT environment

ICT Professional Services

We provide clients with quality ICT Specialists for Contracting or Permanent Positions at market related prices. Through our network of consultants and skills, we intend to place quality permanent and contracting personnel in organisations.

ICT Sector Strategy

ICT is an enabler across all economic sectors. Our uniqueness arises from our understanding of organizational processes, and to integrate these processes into socio-economic programmes, developmental programmes, and mainstream economies.

ICT Strategic Planning

With increasing quest for better ICT solutions, Phonic understands the challenge facing many organisations in their investment efforts in new technology. We have ability to align existing ICT systems with modern business strategies and ICT architecture that radically transforms into a complete integrated business and information system environments.
Our capabilities are focused in the following areas:
ICT Strategic Planning | ICT Assessment | Architecture Planning & Implementation
Hardware/Software Evaluation and Selection | Business Strategy | Systems Analysis, Design and Integration
Business Intelligence Reporting | Best Practices: ITIL and Cobit | e-Business